State Farm® Insurance Agent John Diedrich

"John Diedrich has been so helpful with offering us the best plan for our needs. We use his agency for our home, our rental property and our vehicles. Stacey is usually our contact, but both John and Stacey return our calls with helpful information and ideas immediately. I’ve also referred my mom to them for her rental insurance and car."

"Stacey is always friendly and willing to answer any questions I have. She and John are both very approachable both on the phone and in person. They have both found extra coverages for me that I am grateful for. If I didn’t have them, I would have been out of luck and would have paid so much more. Stacey and John both truly look out for their clients."

"I have really enjoyed the personal interaction with Stacey at John Dietrich State Farm. She always is willing to help and work with me any way she can! 100% recommend!!"

"Stacey and the team at John Diedrich State Farm have always given us excellent, fast and friendly service. This is so refreshing when compared to the lack of customer service in so many other companies. Thank you!"

"I never leave bad reviews but I have to say this because we were in Knoxville for a just one year and honestly couldn't switch from this agent fast enough (and even that felt like a pain!). Their terrible response time and lack of GOOD customer service and professionalism is disappointing for an otherwise amazing agency. Such as I asked them to add my name to my car (when I log into my app my car isn't there, can you say unsettling in the midst of a car accident?? And 7 months later when I had a hit and run this week, it STILL wasn't in there?? Or today, we were talked down to with an unprofessional use of 'familiar' names like "you got it, colonel," (what? I don't really even know you, and is that derogatory?). And it's just felt like everything we ask for is a nuisance to them. I have had State Farm for 34 years, and I've had only one other agent that was similarly lacking in customer care, so we left him too. I'm sorry but insurance is bad enough to deal with, and your agent should be the bridge between, the calm in the storm, bc the only time you NEED insurance, is when you're dealing with stressful and upsetting situations, and to have an agent act like you're pulling teeth to have them do anything for you is ridiculous. Check out "Positive Intelligence," that might help you right the ship man."

"Stacey made adding a vehicle to my policy insanely easy! Thank you!"

"Ask for Stacey she found the perfect policy for me at a better price. Totally satisfied with everything excellent customer experience! Definitely recommend reaching out to her to get a quote. Had my previous insurance company for over 20 years and they didn’t offer what I needed. She made it super smooth and easy definitely recommend"

"Very easy process to add a vehicle to our current policy. Thanks Stacy for your quick response and support."

"The people at this firm have always put me first and helpes with whatever situation arises."

"John and his staff are always so helpful! Made getting a life policy for me and my children very easy! Thank you!"

"John and his staff are amazing to work with. They helped me with a claim and made it easy to navigate. Thank you!"

"We appreciate the support that John Diedrich State Farm gives the community. Great group of people!"

"I made a general inquiry on an app about changing my insurance and this office has harrassed me for weeks. Someone named Samantha is calling me early in the morning waking me up. This branch isn't even local to me."

"Great staff !!"

"Unfair company. Take your business elsewhere. Do not recommend to anyone. Garbage."

"Greedy company. Take your business else where"

"Don't go to John. I wouldn't recommend State farm in general. I included towing with my insurance and apparently you're not allowed to use it, Regardless of what life throws at you. Rejecting my service is a bit much, over "excessive towing" you could be professionals and revoke the towing instead of losing customers. Oh well. Garbage company. See ya 🤡"

"Don't go here, go to any other state farm if you must have to have this company.i wouldn't recommend it tho"

"I’ve been a customer of John’s for a few years now and he’s always been a huge help to my family. If you’re looking for new insurance, I highly recommend you give him a call!"

"Rented car for a trip to Florida. Was great experience an easy. Might just buy me a toyota. Not a corrola, have to try camry next. Recommend you give them a try..."

"Always available, friendly and looks out for his clients."

"John sincerely cares about his policy holders. Being an agent isn’t just a job to him; he is passionate about helping people get the right coverage. I highly recommend working with him!"

"Explains everything well and super polite!!"

"The nicest people I've ever done business with!!!"