State Farm® Insurance Agent John Diedrich

"Stacey is awesome! Every time I have a question or need help with something I shoot her an email. She gets back to me quickly and is so helpful. This is the reason I stay with State Farm!!"

"I want to give a shout-out to my State Farm agent, John Diedrich and Stacey. They both took the time to guide me through a very challenging ordeal with kindness and care. Whether it was a phone call or a visit to their inviting office, I always felt comforted by the experiance. My deepest appreciation for all that you do!!"

"Always there when you need them. If something goes wrong they are there to help fix it. Haven’t had but one issue since I started this State Farm Journey and Stacy’s worked really hard to straighten it all up for me. Thank you John Dietrich State Farm and staff for all your insurance services."

"Everyone who assists me, always is so super nice and they explain everything to my understanding. I highly recommend!!!!"

"My family has been part of State Farm for years. John Diedrich State Farm goes over and beyond with the assistance, knowledge and kindness. We remain pleased and satisfied."

"I have been a customer of State farm even before John Dietrich was the agent.

Always had good experiences with all of them they are so nice and really professional and solve all of your issues as best as they can
Master have people like that as your agent I have three insurance is for them two cars and one house.."

"I called the office and spoke with Sam. I needed to know what to do and she took the time to give me the information I needed and sent several emails so I could use them for what I needed. Sam calmed me down and let me know it wasn’t the end of the world. She was so kind, helpful and patient with this senior woman. Don’t plan on speaking to anyone else if I need to call again. Thank you, Sam , for being there when I needed an ear! I was gonna charge offices til I spoke with Sam. Now I’m not leaving."

"Sam Weston is the greatest!! She is so easy to talk to on phone and was able to find insurance that was even cheaper!!!"

"We recently moved to Tennessee and they were great in assisting me with the transfer of our auto policies and explaining it."

"I have been a customer at this State Farm office for YEARS and could not be more pleased with the service and attention to customer. Samantha has gone out of her way to assist me with multiple claims and just general policy questions making sure I am informed and getting the coverages that best suit my needs. Highly recommend this office if you want an insurer that will make you feel like you’re part of the family and will always be there to lend a helping hand ! 10/10!"

"Stacey was very helpful and friendly. It is always a pleasure working with her."

"John Diedrich has been so helpful with offering us the best plan for our needs. We use his agency for our home, our rental property and our vehicles. Stacey is usually our contact, but both John and Stacey return our calls with helpful information and ideas immediately. I’ve also referred my mom to them for her rental insurance and car."

"Stacey is always friendly and willing to answer any questions I have. She and John are both very approachable both on the phone and in person. They have both found extra coverages for me that I am grateful for. If I didn’t have them, I would have been out of luck and would have paid so much more. Stacey and John both truly look out for their clients."

"I have really enjoyed the personal interaction with Stacey at John Dietrich State Farm. She always is willing to help and work with me any way she can! 100% recommend!!"

"Stacey and the team at John Diedrich State Farm have always given us excellent, fast and friendly service. This is so refreshing when compared to the lack of customer service in so many other companies. Thank you!"

"I never leave bad reviews but I have to say this because we were in Knoxville for a just one year and honestly couldn't switch from this agent fast enough (and even that felt like a pain!). Their terrible response time and lack of GOOD customer service and professionalism is disappointing for an otherwise amazing agency. Such as I asked them to add my name to my car (when I log into my app my car isn't there, can you say unsettling in the midst of a car accident?? And 7 months later when I had a hit and run this week, it STILL wasn't in there?? Or today, we were talked down to with an unprofessional use of 'familiar' names like "you got it, colonel," (what? I don't really even know you, and is that derogatory?). And it's just felt like everything we ask for is a nuisance to them. I have had State Farm for 34 years, and I've had only one other agent that was similarly lacking in customer care, so we left him too. I'm sorry but insurance is bad enough to deal with, and your agent should be the bridge between, the calm in the storm, bc the only time you NEED insurance, is when you're dealing with stressful and upsetting situations, and to have an agent act like you're pulling teeth to have them do anything for you is ridiculous. Check out "Positive Intelligence," that might help you right the ship man."

"Stacey made adding a vehicle to my policy insanely easy! Thank you!"

"Ask for Stacey she found the perfect policy for me at a better price. Totally satisfied with everything excellent customer experience! Definitely recommend reaching out to her to get a quote. Had my previous insurance company for over 20 years and they didn’t offer what I needed. She made it super smooth and easy definitely recommend"

"Very easy process to add a vehicle to our current policy. Thanks Stacy for your quick response and support."

"The people at this firm have always put me first and helpes with whatever situation arises."

"John and his staff are always so helpful! Made getting a life policy for me and my children very easy! Thank you!"

"John and his staff are amazing to work with. They helped me with a claim and made it easy to navigate. Thank you!"

"We appreciate the support that John Diedrich State Farm gives the community. Great group of people!"

"I made a general inquiry on an app about changing my insurance and this office has harrassed me for weeks. Someone named Samantha is calling me early in the morning waking me up. This branch isn't even local to me."

"Great staff !!"